Business Information

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Full Legal Name: ByteHosting
Business Registration Number: 44291002
VAT Registration Number: DK44291002


General Conditions with ByteHosting

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ByteHosting reserves the right to modify the terms and pricing for hosting services at any time. The company ensures the servers are kept updated and maintains the required security within a 72-hour timeframe. Force majeure events are exempted. Compensation for downtime will be considered by ByteHosting, but customers cannot make claims against ByteHosting. ByteHosting retains the right to relocate customers to a different IP and/or physical server. All hosting with ByteHosting is subject to German law.


Dedicated Servers and Virtual Machines

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A binding agreement is established between the customer and ByteHosting for the duration of the lease period. After the selected period expires, the customer can choose to renew or let the agreement and product expire. The customer has 2 days to renew their product after the expiration date; otherwise, all content will be deleted. Abuse of ByteHosting' network, including hacking and carrying out DDoS attacks, is strictly prohibited. Abuse results in immediate server closure with no possibility of a refund.


Prices and VAT

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All prices are in EURO and include applicable Danish VAT at 25%.


Data Responsibility

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The use of products from ByteHosting is at the customer's own risk. ByteHosting does not assume responsibility for data or content. This means that the customer is fully responsible for the data on their product, including any illegal or offensive material.


Payment and Conditions

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Upon purchasing a product, an invoice is issued, and the price on the invoice is final. Customers have a 14-day withdrawal period, provided the product has not been used. A dedicated server is considered in use when the order is placed. It is the customer's responsibility to extend their products, and ByteHosting is not responsible for data loss upon product expiration.


Abuse of Network

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Any abuse of ByteHosting’s network or services is strictly prohibited and will result in the immediate suspension and closure of the offending service, with no possibility of a refund. Abuse includes, but is not limited to:

• ⠀•⠀Sending email spam.
• ⠀•⠀Engaging in illegal activities as defined by German regulations governing internet use.
• ⠀•⠀Operating TOR exit nodes.
• ⠀•⠀Conducting DDoS attacks or using the service as a DDoS relay.
• ⠀•⠀Torrenting copyrighted materials or engaging in any illegal torrenting activities.
• ⠀•⠀Performing unauthorized port scans or brute-forcing activities.
• ⠀•⠀Mining cryptocurrency (prohibited to prevent servers being pegged at 100% usage).
• ⠀•⠀Hosting phishing, scamming, or other fraudulent activities.

ByteHosting strictly enforces these rules to ensure the integrity and reliability of its network. Violations will result in the permanent shutdown of services without compensation.

Violation of Terms

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If a customer violates the applicable rules and laws, ByteHosting will issue a warning via email, and repeated violations will result in the user being locked. ByteHosting reserves the right to close an account if the violation is particularly severe, such as copyright infringement, which may lead to legal action. ByteHosting will disclose customer information to the appropriate authorities. The account is locked immediately, and there is no compensation for the remaining product period.


Customer Responsibility for Tax Country Selection

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It is the customer's sole responsibility to ensure the correct tax country is selected when placing an order. ByteHosting provides a pop-up notification during the order process that states:
"Please note that the tax rate must be legally correct. If you are unsure, please contact a tax advisor."

Customers are advised to consult with a tax advisor if they are uncertain about their correct tax country. Any discrepancies or incorrect tax selections are the customer's responsibility, and ByteHosting will not be held liable for any tax-related issues arising from incorrect country selection. This step ensures compliance with applicable VAT laws and prevents misuse, such as incorrectly applying a 0% VAT rate.


Personal Data and Information

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ByteHosting is an independent hosting company that does not disclose information to third parties. All information remains confidential between ByteHosting and the customer. According to data protection laws, customers have the right to full insight into the information stored by ByteHosting. ByteHosting retains all information for at least 5 years.


Data Loss

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ByteHosting cannot be held liable for data loss due to events such as power outages, system failures, force majeure, break-ins, or similar circumstances. If a technical intervention is necessary, ByteHosting is not responsible for data loss.


Delivery

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ByteHosting sets up the server as quickly as possible, usually within a few minutes. For dedicated servers, the delivery time is longer, typically 1-7 business days. ByteHosting reserves the right to postpone setup due to technical difficulties or payment issues.


Right of Withdrawal

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By purchasing a product from ByteHosting, the customer waives the 14-day withdrawal right once the products are in use. However, we offer a 48-hour refund policy with no questions asked, provided the request is made within 48 hours of purchase. Please note that refunds are not available via cryptocurrency. After the 48-hour period or if the product is in use, it is non-refundable, except in special cases where ByteHosting is responsible for significant downtime in the customer's service.


Automatic Subscription Payment

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Upon subscribing to automatic subscription payments, the server will be automatically renewed. To deactivate automatic payment, customers must do so through the payment method panel or notify ByteHosting in writing via email or a support ticket before the server is renewed.


These terms were last updated at 20:05 on January 20, 2025.