Terms of Use
Business Information
Full Legal Name: ByteHosting
Business Registration Number: 44291002
VAT Registration Number: 44291002
General Conditions with ByteHosting
ByteHosting reserves the right to modify the terms and pricing for hosting
services at any time. The company ensures
the servers are kept updated and maintains the required security within a 72-hour timeframe. Force majeure events
are
exempted. Compensation for downtime will be considered by ByteHosting, but customers cannot make claims against
ByteHosting. ByteHosting retains the right to relocate customers to a different IP and/or physical server. All
hosting with ByteHosting is subject to German law.
Dedicated Servers and Virtual Machines
A binding agreement is established between the customer and ByteHosting for
the duration of the lease period. After
the selected period expires, the customer can choose to renew or let the agreement and product expire. The customer
has
2 days to renew their product after the expiration date; otherwise, all content will be deleted. Abuse of
ByteHosting' network, including hacking and carrying out DDoS attacks, is strictly prohibited. Abuse results in
immediate server closure with no possibility of a refund.
Prices and VAT
All prices are in EURO and include applicable Danish VAT at 25%.
Data Responsibility
The use of products from ByteHosting is at the customer's own risk.
ByteHosting does not assume responsibility for
data or content. This means that the customer is fully responsible for the data on their product, including any
illegal
or offensive material.
Payment and Conditions
Upon purchasing a product, an invoice is issued, and the price on the invoice
is final. Customers have a 14-day
withdrawal period, provided the product has not been used. A dedicated server is considered in use when the order is
placed. It is the customer's responsibility to extend their products, and ByteHosting is not responsible for data
loss upon product expiration.
Violation of Terms
If a customer violates the applicable rules and laws, ByteHosting will issue
a warning via email, and repeated
violations will result in the user being locked. ByteHosting reserves the right to close an account if the
violation
is particularly severe, such as copyright infringement, which may lead to legal action. ByteHosting will disclose
customer information to the appropriate authorities. The account is locked immediately, and there is no compensation
for
the remaining product period.
Personal Data and Information
ByteHosting is an independent hosting company that does not disclose
information to third parties. All information
remains confidential between ByteHosting and the customer. According to data protection laws, customers have the
right to full insight into the information stored by ByteHosting. ByteHosting retains all information for at
least
5 years.
Data Loss
ByteHosting cannot be held liable for data loss due to events such as power
outages, system failures, force majeure,
break-ins, or similar circumstances. If a technical intervention is necessary, ByteHosting is not responsible for
data loss.
Delivery
ByteHosting sets up the server as quickly as possible, usually within a few
minutes. For dedicated servers, the
delivery time is longer, typically 1-7 business days. ByteHosting reserves the right to postpone setup due to
technical difficulties or payment issues.
Right of Withdrawal
By purchasing a product from ByteHosting, the customer waives the 14-day
withdrawal right once the products are in
use. After the product is in use, it is non-refundable. Exceptions can be made in special cases where ByteHosting
is
responsible for significant downtime in the customer's service.
Automatic Subscription Payment
Upon subscribing to automatic subscription payments, the server will be
automatically renewed. To deactivate automatic
payment, customers must do so through the payment method panel or notify ByteHosting in writing via email or a
support ticket before the server is renewed.
These terms were last updated at 18:04 on April 24, 2024.